“My house is lovely and warm. Please say thank you again to the team for all their work and patience during the installation, their advice was really helpful.”
“We want to thank Mark and all the team at Plasterline for helping us through every aspect of our biomass boiler installation.
Installing a biomass boiler to heat our house and a separate living annex was a huge decision, in terms of financial investment, choice of boiler and the actual installation process. We had looked at several boilers and discussed installation with other companies.
Mark arranged for us to visit Euroheat near Worcester to look at and discuss their full range which was extremely helpful. After significant research we chose Plasterline and an HDG boiler and we are extremely happy with the results.
Once we had made our decision Mark’s team did a fantastic co-ordination and installation job. All the tradespeople who worked with us were effective, efficient and considerate. We felt they were interested in our installation and understood it was a significant undertaking for us - involving boiler installation in a barn, connection to a new annex and replacement of oil central heating in the main house.
We felt the work was timely and carried out to an extremely high standard. Communication throughout the process was good and the team worked extremely hard to hit unexpectedly tight deadlines for RHI registration. Mark has shown that he and the team provide good back up which we think is an absolutely critical factor for us (and will continue to be so for servicing, advice, troubleshooting etc in the future).
We also received helpful support from Plasterline about RHI registration which was definitely a bonus. We would be happy to recommend Mark’s company and share our experience with potential customers starting the biomass journey if it would be helpful. We have been so happy with their service they are now installing a multifuel stove for us!”
“We are really delighted with the finished result, your attention to our needs and overall being a great team. A big thank you. I will be recommending you to my friends.”
"Many thanks for a splendid job. As promised the work was carried out cleanly, with great care and overcoming some very awkward problems along the way. The end result is splendid. Many thanks once again."
“Thanks for all your hard work and advice.”
“We are very pleased with the results and the efficiency of your team and the care taken by them. Many thanks.”
“May I take this opportunity to thank you and all your staff for their most helpful and pleasant manner at every stage of this project.
I was most impressed with the gentlemen that came to do the work, both in their manner and thorough approach to the work and cleaning up. My neighbour made the comment that they were very courteous and I think that is just the right word.
I will be pleased to recommend your company to any who may enquire.”
“Many thanks for a great job.”
“We are delighted with the new heating system, thank you so much for all your hard work! We are happy to provide a reference / credentials to any of your prospective customers.”
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